Mobile Terms of Service

By opting in to receive text messages (SMS/MMS) from PACKFIRE, you agree to these Mobile Terms of Service ("Terms"). Please read them carefully.

1. THE PROGRAM

PACKFIRE ("we," "us," "our") offers a text messaging program that you may join by opting in through our website, checkout, in-store signage, or another opt-in method. By opting in, you consent to receive automated marketing and/or transactional text messages from or on behalf of PACKFIRE at the mobile number you provided, including messages sent using an automatic telephone dialing system.

Consent to receive text messages is not a condition of any purchase.

2. TYPES OF MESSAGES

Depending on which program(s) you opt into, you may receive:

• Order and account updates — order confirmations, shipping and delivery notifications, and customer service communications

• Marketing messages — promotions, discounts, new product announcements, and other marketing offers

3. MESSAGE FREQUENCY

Message frequency varies, for example, based on your interactions with us and any offers you opt into. You may receive recurring messages.

4. MESSAGE AND DATA RATES

Message and data rates may apply. Charges will appear on your mobile phone bill or be deducted from your prepaid balance in accordance with your mobile carrier's rate plan. Contact your mobile carrier for details about your specific plan.

5. SUPPORTED CARRIERS

Carriers are not liable for delayed or undelivered messages. Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, Virgin Mobile, MetroPCS, and Cricket. Carriers are not liable for delayed or undelivered messages.

6. HOW TO OPT OUT

You can cancel text messages at any time. Text STOP to the number from which you are receiving messages. After you send the STOP message, we will send you a confirmation message that you have been unsubscribed. You will no longer receive text messages from that program. If you would like to rejoin, you can sign up again using the original opt-in method.

If you are experiencing issues, you can reply with the word HELP, or contact us directly using the information in Section 11 below.

7. OPT-IN METHODS

You may opt in to our text messaging program by:

• Submitting your mobile number through a sign-up form on our website (e.g., a pop-up, footer form, or checkout opt-in)

• Texting a designated keyword to our SMS short code or phone number

• Providing your mobile number and checking a consent box during checkout or account creation

By opting in through any of these methods, you confirm that you are the owner (or authorized user) of the mobile number provided and that you are authorized to approve any related charges.

8. PRIVACY

We respect your privacy. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories, such as text messaging originator opt-in data and consent, will not be shared with third parties.

For more details on how we collect, use, and protect your information, please see our [Privacy Policy].

9. DISCLAIMER OF WARRANTIES

We do our best to ensure timely delivery of messages, but we do not guarantee delivery or receipt of any message. Delivery is subject to effective transmission from your mobile carrier and is outside of our control. We are not liable for delayed or undelivered messages.

10. CHANGES TO THESE TERMS

We may update or modify these Terms at any time. Changes will be effective immediately upon posting the updated Terms on this page. Your continued participation in our text messaging program after changes are posted constitutes your acceptance of the revised Terms.

11. CONTACT US

If you have any questions about these Terms or our text messaging program, you can reach us at:

• Email: [support email address]

• Phone: [support phone number]

• Mailing Address: [business mailing address]

For help at any time, reply HELP to any text message you receive from us, or reply STOP to opt out.

Last updated: September 2026