Easy—just fill out the form on this page or email us directly at info@packfire.com.

We’ll get back to you as soon as we’ve finished tending the flames (usually within 1–2 business days)

We’re proudly rooted in North America, with a passion for wide open spaces, smart design, and great company around the fire.

Shoot us a message with your order number and what’s going on—we’re happy to help.

Head to our Wholesale & Dealer page to learn more and apply. We’re always looking to partner with like-minded outdoor retailers.

If the fire pit hasn’t shipped yet, we’ve got you. Send us a message ASAP with your order number, and we’ll do our best to catch it in time.

Absolutely. If you're a journalist, content creator, or just want to shine a spotlight on PACKFIRE, reach out via our form or email info@packfire.com